I would like to take this opportunity to say a big thank you to all of the team for the dedication and support.
Received January 2019
Today, I picked up a 1978 MF4... ex school almost unused, the motor hinge bracket broken in being moved... So expected to have to make or repair... But thought lets see if you can help. Well from start to finish your company and the member of staff (who has only been with you a fortnight) I dealt with have excelled.. Parts lists and manuals quickly emailed alond with original brochure and date of build. Part identified by your member of staff, stock checked... AND IN STOCK :-) .. Order processed. Refreshing to deal with a company who care. My company sells, repairs and services air compressors... We deal with some of the biggest names in the compressor world... They need to take a leaf out of your book. Lastly this new member of staff who daealt with me is a credit to your company... Such staff are the first contact a potential customer has...Rebecca Gooding She needs praising ...
My regards Jerry Bland Air & Power Services ltd
Received January 2019
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That’s great thank you for coming back to me so quickly I really appreciate it.
Enjoy the rest of your day.
Received Nov 2018
Thanks for the excellent service, it does make a different these days. I look foward to receiving the new parts.
Received Feb 2018
Thank you! Exactly what I needed.
An outstanding company run by outstanding people.
Received April 2018
Thanks so much for the spare parts and manual that you very kindly sent us. It is a pleasure to deal with you (and your colleague who was very kind on the phone) who took the time and patience to explain maintenance issues to my husband who has no knowledge of the machine.
It is so niceto speak with people that are professional, courteous and show true customer service. You are a credit to Meddings and hope that the company recognises it.
I would be grateful if you could forward this email to your manager and company director.
Thanks once again
Recieved 15th July 2015
Parts recieved and installed.
Great prompt service.
Nick Canning: Redhill, Surry
............. The prompt, courteous and efficient manner with which i have been treated is worthy of note.
P. Hodgson: Northumberland
......You will be pleased to know that my 43 year old drill is now in good working order & still looks new.
I would like to thank both you and Paul for the time and effort & information you gave to me, hope i wasn't to much of a pain in the ass. What astonished me was that you were able to trace the drill back to its original owner in 1970. I would have liked a new drill from John, but I can't justify the expense. I will of course recommend you as a representative of your company & Meddings for their long lasting engineering capabilities.
Malcolm: Bridgewater, Somerset
Just a quick email to thank John for all his help on the missing arbor - I have recieved the new one here today which i will forward onto or customer.
Many thanks John - your customer service is first class.
Nicola Stamford: Buck & Hickman
Just a quick note to say how pleased i am with the LF1 drilling machine that you supplied to me in January. Well made and robust it is a pleasure to use.
Also many thanks to you for personally delivering the machine and positioning it in my workshop. It is not often to get sch service.
Just to say many thanks for sending me a copy of the parts list for our 1962 jigsaw. It will come in very handy.
..................Your assistance is much appriciated - customer service at this level is rare these days.
Your willing assistance earlier today was greatly appreciated.
ShadeArt Limited UK